> **For coding agents and LLMs:** This is one page from the Social Fetch docs (markdown export). The sections below mirror the orientation block in [`/llms.txt`](https://www.socialfetch.dev/llms.txt); use [`/llms.json`](https://www.socialfetch.dev/llms.json) when you need a structured operation inventory. The catalog covers documented operations with on-site reference pages.

## This page

- **On-site (HTML):** [https://www.socialfetch.dev/docs/api/v1/tiktok/products/reviews/get](https://www.socialfetch.dev/docs/api/v1/tiktok/products/reviews/get)
- **Markdown (.mdx) URL:** [https://www.socialfetch.dev/docs/api/v1/tiktok/products/reviews/get.mdx](https://www.socialfetch.dev/docs/api/v1/tiktok/products/reviews/get.mdx)

## API base URL and authentication

- **API origin (from OpenAPI `servers`):** `https://api.socialfetch.dev`
- **Authentication:** send `x-api-key: sfk_...` on `/v1/**` routes unless the operation is explicitly anonymous (check OpenAPI `security`, the [API reference hub](https://www.socialfetch.dev/docs/api.mdx), [`/llms.txt`](https://www.socialfetch.dev/llms.txt), or [`/llms.json`](https://www.socialfetch.dev/llms.json) for each route).
- **OpenAPI JSON:** [https://www.socialfetch.dev/openapi.json](https://www.socialfetch.dev/openapi.json)

## Recommended docs entrypoints (this site)

- [Documentation overview](https://www.socialfetch.dev/docs.mdx) — top-level orientation (markdown).
- [Quickstart](https://www.socialfetch.dev/docs/quickstart.mdx) — authenticate with `x-api-key`, validate auth with `whoami`, and understand the JSON envelope.
- [SDK](https://www.socialfetch.dev/docs/sdk.mdx) — official TypeScript SDK guide, including `SocialFetchClient`, `Result`, and `unwrap()`.
- [SDK reference](https://www.socialfetch.dev/docs/sdk-reference.mdx) — exhaustive SDK method inventory and route mapping for agents, tooling, and power users.
- [Choose the right endpoint](https://www.socialfetch.dev/docs/choose-endpoint.mdx) — task-oriented route selection for smoke tests, profiles, list endpoints, and single-item lookups.
- [Capability matrix](https://www.socialfetch.dev/docs/capability-matrix.mdx) — fast comparison of identifiers, pagination, outcomes, media download, and SDK coverage.
- [`/llms.json`](https://www.socialfetch.dev/llms.json) — structured machine-readable operation inventory with parameter names, pagination, outcomes, credits, and SDK mapping.
- [API reference hub](https://www.socialfetch.dev/docs/api.mdx) — human-friendly index of operations with links into generated pages.
- [Errors](https://www.socialfetch.dev/docs/errors.mdx) — shared error envelope and HTTP status guidance.
- [Credits](https://www.socialfetch.dev/docs/credits.mdx) — metering, `402`, and planning batch jobs.
- Outcome semantics such as `found`, `not_found`, and `private` are documented in [Errors](https://www.socialfetch.dev/docs/errors.mdx) and on operation pages when present in the OpenAPI contract.

## Markdown docs convention

- Every docs page has a markdown twin: append **`.mdx`** to the docs pathname (for example `/docs/quickstart` → `/docs/quickstart.mdx`).
- Agents that send `Accept: text/markdown` on `/docs/**` HTML URLs may receive markdown directly (same URL, `Vary: Accept`).

---
# List TikTok Shop product reviews (https://www.socialfetch.dev/docs/api/v1/tiktok/products/reviews/get)

## Summary

Returns customer reviews for a TikTok Shop product. Pass a public product page `url`, a `productId`, or both. Results are page-based; use `data.page.nextPage` as the `page` query parameter on the next request when `data.page.hasMore` is true. `data.lookupStatus` is `not_found` when the product cannot be resolved.

**Tags:** `TikTok`

## HTTP

- **Method:** GET
- **Path:** `/v1/tiktok/products/reviews`
- **Base URL:** `https://api.socialfetch.dev`

## Capability summary

- **SDK mapping:** `client.tiktok.getProductReviews({ url?, productId?, region?, page? })`
- **Accepted identifiers:** `url` (query)
- **Pagination:** none
- **Business outcome field:** `data.lookupStatus` with values `found`, `not_found`

## Credits

- **Base:** 1 credit per successful lookup.
- **Maximum on success (200):** 1 credit.
- **Normalization failure (502):** 1 credit charged.
- **Authoritative field:** `meta.creditsCharged`.

## Authentication

- **`x-api-key`**: API key (`sfk_...`)

## Parameters

### `url` (query)

- **Required:** no
- **Constraints:** type `string`; minLength: 1; maxLength: 4096
- **Description:** Public TikTok Shop product detail page URL for the product whose reviews should be listed.

### `productId` (query)

- **Required:** no
- **Constraints:** type `string`; minLength: 1
- **Description:** TikTok Shop product identifier. Provide this instead of `url` when you already know the product id.

### `region` (query)

- **Required:** no
- **Constraints:** type `string`; enum: US, GB, DE, FR, IT, ID, MY, MX, PH, SG, ES, TH, VN, BR, JP, IE
- **Description:** Optional country or region code for the product review catalog. When omitted, the default catalog region applies.

### `page` (query)

- **Required:** no
- **Constraints:** type `integer`; minimum: 1
- **Description:** 1-based review page number. Omit to request the first page.

## Behavior notes

- **`region`**: Optional country or region code for the product review catalog. When omitted, the default catalog region applies.

## Responses (status codes)

- **200**: Product reviews for the requested page. `lookupStatus` is `not_found` when the product cannot be resolved.
- **400**: Invalid query parameters
- **401**: Missing or invalid API key
- **402**: Insufficient credits
- **500**: Unexpected or billing error
- **502**: Lookup could not be completed from the response (unexpected or invalid data).
- **503**: Service temporarily unavailable; safe to retry with backoff.

## Response body (200)

Product reviews for the requested page. `lookupStatus` is `not_found` when the product cannot be resolved.

### Field outline

- **data** (required) — type `object`. Endpoint-specific response payload.
  - **lookupStatus** (required) — type `string`; enum: found, not_found. Whether the product could be resolved for this request.
  - **reviews** (required) — type `array`. Customer reviews for the product on this page.
    - _items:_
      - **id** (required) — type `string`; minLength: 1. Stable id for the review when available.
      - **productId** (required) — type `string`; minLength: 1. TikTok Shop product id for this review.
      - **skuId** (required) — type `string`; minLength: 1; nullable. Sku id for the purchased variant, when available.
      - **rating** (required) — type `integer`; minimum: 1; maximum: 5. Star rating for the review (1-5).
      - **text** (required) — type `string`; nullable. Review body text, when available.
      - **createdAt** (required) — type `string`; minLength: 1; nullable. ISO-8601 timestamp for when the review was posted, when available.
      - **verifiedPurchase** (required) — type `boolean`; nullable. Whether the review is from a verified purchase, when available.
      - **incentivized** (required) — type `boolean`; nullable. Whether the review is marked as incentivized, when available.
      - **reviewer** (required) — type `object`. Reviewer display information.
        - **id** (required) — type `string`; minLength: 1; nullable. Reviewer id when available.
        - **name** (required) — type `string`; minLength: 1; nullable. Display name when available.
        - **avatarUrl** (required) — type `string`; minLength: 1; nullable. Profile image URL when available.
      - **media** (required) — type `object`. Media attached to a review.
        - **displayImageUrl** (required) — type `string`; minLength: 1; nullable. Primary image attached to the review, when available.
        - **imageUrls** (required) — type `array`. Additional image URLs for the review when available.
          - _items:_
            - type `string`; minLength: 1
      - **variant** (required) — type `string`; minLength: 1; nullable. Human-readable label for the purchased variant, when available.
      - **country** (required) — type `string`; minLength: 1; nullable. Country code associated with the review, when available.
  - **summary** (required) — type `object`. Summary statistics for the product review set.
    - **totalReviews** (required) — type `integer`; minimum: 0; nullable. Total number of reviews reported for the product, when available.
    - **averageRating** (required) — type `number`; minimum: 0; nullable. Average star rating, when available.
    - **ratingDistribution** (required) — type `object`. Breakdown of reviews by star rating, when available.
      - **oneStar** (required) — type `integer`; minimum: 0; nullable. Count of 1-star ratings, when available.
      - **twoStar** (required) — type `integer`; minimum: 0; nullable. Count of 2-star ratings, when available.
      - **threeStar** (required) — type `integer`; minimum: 0; nullable. Count of 3-star ratings, when available.
      - **fourStar** (required) — type `integer`; minimum: 0; nullable. Count of 4-star ratings, when available.
      - **fiveStar** (required) — type `integer`; minimum: 0; nullable. Count of 5-star ratings, when available.
  - **page** (required) — type `object`. Pagination information for the current response.
    - **currentPage** (required) — type `integer`; minimum: 1. 1-based page number for this response.
    - **nextPage** (required) — type `integer`; minimum: 1; nullable. Next page number to request when more pages are available; otherwise null.
    - **hasMore** (required) — type `boolean`. Whether another page of reviews is available.
- **meta** (required) — type `object`. Metadata describing the request and billing outcome.
  - **requestId** (required) — type `string`; minLength: 1. Unique request identifier for tracing this API call.
  - **creditsCharged** (required) — type `integer`; minimum: 0. Credits charged for this request.
  - **version** (required) — type `string`; enum: v1. Public API version that served the response.

### Example JSON (found)

```json
{
  "data": {
    "lookupStatus": "found",
    "reviews": [
      {
        "id": "7610144993492207374",
        "productId": "1731578642912612516",
        "skuId": null,
        "rating": 5,
        "text": "Works great for my cat.",
        "createdAt": "2025-12-25T10:00:00.000Z",
        "verifiedPurchase": true,
        "incentivized": false,
        "reviewer": {
          "id": "6952699155328861189",
          "name": "Emily",
          "avatarUrl": "https://p16.example.com/avatar.jpg"
        },
        "media": {
          "displayImageUrl": null,
          "imageUrls": []
        },
        "variant": "Item: Default",
        "country": "US"
      }
    ],
    "summary": {
      "totalReviews": 808,
      "averageRating": 4.5,
      "ratingDistribution": {
        "oneStar": 10,
        "twoStar": 5,
        "threeStar": 8,
        "fourStar": 20,
        "fiveStar": 100
      }
    },
    "page": {
      "currentPage": 1,
      "nextPage": 2,
      "hasMore": true
    }
  },
  "meta": {
    "requestId": "req_01example_tiktok_product_reviews",
    "creditsCharged": 1,
    "version": "v1"
  }
}
```

### Example JSON (empty)

```json
{
  "data": {
    "lookupStatus": "found",
    "reviews": [],
    "summary": {
      "totalReviews": 0,
      "averageRating": null,
      "ratingDistribution": {
        "oneStar": null,
        "twoStar": null,
        "threeStar": null,
        "fourStar": null,
        "fiveStar": null
      }
    },
    "page": {
      "currentPage": 1,
      "nextPage": null,
      "hasMore": false
    }
  },
  "meta": {
    "requestId": "req_01example_tiktok_product_reviews_empty",
    "creditsCharged": 1,
    "version": "v1"
  }
}
```

### Example JSON (not_found)

```json
{
  "data": {
    "lookupStatus": "not_found",
    "reviews": [],
    "summary": {
      "totalReviews": null,
      "averageRating": null,
      "ratingDistribution": {
        "oneStar": null,
        "twoStar": null,
        "threeStar": null,
        "fourStar": null,
        "fiveStar": null
      }
    },
    "page": {
      "currentPage": 1,
      "nextPage": null,
      "hasMore": false
    }
  },
  "meta": {
    "requestId": "req_01example_tiktok_product_reviews_not_found",
    "creditsCharged": 1,
    "version": "v1"
  }
}
```

### Example JSON (sparse)

```json
{
  "data": {
    "lookupStatus": "found",
    "reviews": [
      {
        "id": "7620000000000000001",
        "productId": "1731578642912612516",
        "skuId": null,
        "rating": 4,
        "text": "Good.",
        "createdAt": "2025-12-20T10:00:00.000Z",
        "verifiedPurchase": true,
        "incentivized": null,
        "reviewer": {
          "id": null,
          "name": "A**1",
          "avatarUrl": null
        },
        "media": {
          "displayImageUrl": null,
          "imageUrls": []
        },
        "variant": "Item: Default",
        "country": "US"
      }
    ],
    "summary": {
      "totalReviews": 100,
      "averageRating": 4.4,
      "ratingDistribution": {
        "oneStar": 2,
        "twoStar": 1,
        "threeStar": 5,
        "fourStar": 10,
        "fiveStar": 20
      }
    },
    "page": {
      "currentPage": 2,
      "nextPage": 3,
      "hasMore": true
    }
  },
  "meta": {
    "requestId": "req_01example_tiktok_product_reviews_sparse",
    "creditsCharged": 1,
    "version": "v1"
  }
}
```

### Machine-readable error codes

When an error JSON body is returned, it may include one of these `error.code` values (derived from the OpenAPI schemas for this operation; additional codes may exist at runtime):

- `bad_request`

## Error handling & retries

Interpret HTTP status codes using the descriptions below. Do not assume a JSON body unless the OpenAPI schema defines one for that status.

- **400**: Invalid query parameters **Retry:** Fix the request; retrying the same invalid payload will not help.
- **401**: Missing or invalid API key **Retry:** Fix the API key first; retrying without changes will not help.
- **402**: Insufficient credits **Retry:** Do not retry without resolving billing/credits (retrying the same request will not help).
- **500**: Unexpected or billing error
- **502**: Lookup could not be completed from the response (unexpected or invalid data). **Retry:** May be transient; a few retries with backoff are reasonable.
- **503**: Service temporarily unavailable; safe to retry with backoff. **Retry:** Usually safe to retry with exponential backoff and jitter.

### Suggested client defaults

- Send the API key using the `x-api-key` header on every request.
- On `503` (and sometimes `502`), retry with backoff; cap retries and surface a clear error to the user.
- On `402`, surface an actionable billing message rather than blind retries.

## Examples

### TypeScript SDK

```typescript
import { SocialFetchClient } from "@socialfetch/sdk";

const client = new SocialFetchClient({
  apiKey: process.env.SOCIALFETCH_API_KEY!,
});

const result = await client.tiktok.getProductReviews();

if (!result.ok) {
  console.error(result.error);
} else {
  console.log(result.value.data);
}
```

### Node.js

```javascript
const response = await fetch(
  "https://api.socialfetch.dev/v1/tiktok/products/reviews",
  {
    headers: {
      "x-api-key": "YOUR_API_KEY",
    }
  }
);

const data = await response.json();
console.log(data);
```

### cURL

```bash
curl "https://api.socialfetch.dev/v1/tiktok/products/reviews" \
  -H "x-api-key: YOUR_API_KEY"
```

### Python

```python
import requests

response = requests.get(
    "https://api.socialfetch.dev/v1/tiktok/products/reviews",
    headers={"x-api-key": "YOUR_API_KEY"},
)
data = response.json()
print(data)
```

### Example: optional query parameters

First request illustrating common optional query flags (adjust values to your integration):

```javascript
const url = "https://api.socialfetch.dev/v1/tiktok/products/reviews?region=US";
const response = await fetch(url, {
  headers: { "x-api-key": "YOUR_API_KEY" },
});
const data = await response.json();
```